Millions of People in South Africa depend on the SASSA grants. SASSA grants are a lifeline for needy people. There are scenarios when people apply for SASSA grants and they got a rejection by SASSA. Don’t lose hope, there may be some reason for the rejection of SASSA application forms. In this article, we want to share the details of the rejection of the SASSA application and how to resolve the issues.
Understanding the Reasons for the Grant Rejection
The people instead of worrying about the SASSA application rejected status, should focus on the reasons why their file is rejected by the SASSA, can they really for the SASSA Grant, what is the process of replying? Let’s first check the reason for rejection.
- Incomplete Paperwork: If a person submits the SASSA Grant file with some missing documents like an identification document or age proof is missing, it will lead to the rejection of the SASSA Grant.
- Incorrect Banking Details: Bank details will be asked during the SASSA Grant form submission process. You must submit the correct bank account number, SASSA verifies each piece of information before the approval process.
- Identification Issues: If the information given by you and the information that SASSA has collected from the govt dept are mismatched, there will be a delay in the SASSA Grant approval. Make sure you submit the right document.
- Means Test Failure: SASSA does the Mean test to verify the annual income of the person and to calculate the total assets of the person. You must meet the criteria for the mean test for the SASSA Grant.
- Alternative Income Source: If a person is receiving another grant then his file for SASSA Grant will be rejected.
- Age Restrictions: Kindly check the age norm for the SASSA Grant before submitting the application form.
- Fraud Concerns: If SASSA finds a person suspicious, there may be a chance of delay in your SASSA Grant approval.
- Other Government Data Conflicts: Sometimes, the data presented in the internal govt dept differ from each other, which will lead to rejection and delay in the SASSA Grant.ย
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What to Do After Rejection
If a person gets the status rejected from SASSA about the grant, don’t worry, you can appeal to SASSA and have the right to know the reason for rejection. The steps to file an appeal are given below.
- You need to navigate to the SASSA main website.
- You have a login ID and password details, use them to log in to your account.
- You will receive the OTP on your phone number, enter that on the SASSA website.
- Then, choose the appeal month in which your SASSA Grant is rejected.
- Then, SASSA will ask the reason why you want to reapply for the SASSA Grant.
- Choose the reason from the drop-down list.
- Then, submit the appeal form.
Important Considerations During the Appeal Process
Follow below gudileiens.
- Stay Persistent: You must be calm during the application process for the SASSA Grant. The person can appeal many times if his file got rejected and in that case, there is no limit of the time that is required for the approval.
- Double-Check Your Documents: This is for everyone. The best solution for fast SASSA Grant approval is to submit the correct documents for the SASSA Grant application form.
Contact Details SASSA
The person can use the below ways to contact SASSA if required.
- Toll-Free Number: 0800 60 10 11
- SASSA Head Office Number: 012 400 2322
- Email to contact SASSA: [email protected]
Alternatives If Your Appeal Fails
The person who has appealed for the rejection of the SASSA Grant application form will be reviewed again by SASSA. SASSA reopens the file of the person and rechecks the documents of the person. In this case, you should be in touch with SASSA and submit new documents if required. Sometimes SASSA approves the SASSA Grant application and if your file is not approved then you can re-appeal for the SASSA Grant.
The people who got the rejection by SASSA can apply for the following grants.
- Unemployment Insurance Fund (UIF): A person who is unemployed or who lost their job can apply for the UIF in South Africa.
- NGOs /Community Support Programs: There are many private NGOs and other organizations that help people in need. You should contact them.
- Local Government Assistance: The person also considers the local govt help and asks them to provide some help or a job.
FAQ
Q- What to do if the SASSA grant gets rejected?
A- The person whose SASSA file is rejected has the chance to appeal and provide the details that are required by the SASSA to approve your SASSA file.
Q- How to appeal for an SASSA grant?
A- The person can appeal for the SASSA grant on the official website.
Q- What is the helpline number of SASSA?
A- You can call at 0800 60 10 11.